Tuesday, June 24 7:10 PM Los Angeles:
Cellular provider T-Mobile is now three hours into a NATIONWIDE service outage. T-Mobile customers all across the country are unable to make or receive calls. Customer Service lines are backlogged, and even in store reps have been told to expect at least an hour wait to get through.
After finally getting through to a T-Mobile rep, they had the following to say:
"We still don't know what has happened. (It) could be a satellite, or even a terrestrial systems failure. All we know right now is that almost ALL of our customers in the United States are without service." They went on to say that they have over 1000 technicians working on the problem, and hope to have service back up and running within the next 24 hours (although the rep said it could take longer).
Although no official statement has been made, ALL T-Mobile customers should ask to be compensated for the service outage. If you ask for it, they will give it to you. However, if you do NOT ask for it, it is likely you will see nothing.
Wow... how about that... in the time it took me to write this, the service is back up.
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